Terms of Service

1. The agreement

These terms are between you (or the company you represent, together “you”) and Kinobi, Inc., a Delaware corporation with its principal place of business at 11 Franklin St, San Francisco, CA 94102, United States (“Kinobi”, “we”). They apply when you use kinobi.so, the Kinobi web app, our API or MCP server, or a managed campaign engagement (together, the “Service”). If you are agreeing on behalf of a company, you confirm you are authorised to bind it.

Our Privacy Policy and Trust & Data Practices page form part of these terms.

2. What “early access” means

Kinobi is pre-general-availability. Concretely, and without hedging:

• Features can change or be withdrawn, and APIs can break, without a deprecation window.
• There is no uptime commitment and no SLA.
• Data coverage is uneven. Some markets and companies are well covered; others are thin.
• Extracted facts can be wrong. Every record is cited so you can check it — please do, before acting on it.
• Capabilities described as “in development” on our status table do not exist yet, and nothing here obliges us to build them.

Do not use Kinobi as the sole basis for a decision that carries legal, financial, or employment consequences for anyone.

3. Accounts

You need an account to use the Service. Keep your credentials and API keys secret; you are responsible for activity under them. Tell us promptly at ankit@kinobi.so if you suspect compromise. You must be at least 18 and using Kinobi for business purposes.

4. Fees

Software early access is currently provided free of charge. Managed campaign work, media budgets and related services may be paid where the parties agree a written scope, budget and commercial terms. We will never incur media spend or charge you without your explicit approval.

5. Acceptable use of Kinobi data

Kinobi contains personal data about real people who did not sign up with us. That imposes obligations on you as well as on us. You may use Kinobi data for legitimate business-to-business purposes: research, account planning, and business outreach to people in their professional capacity.

You may not:

• Re-sell, sub-licence, or redistribute Kinobi data, or use it to build or train a competing dataset or model.
• Use it for consumer marketing, or to contact people about anything other than their professional role.
• Ignore opt-outs. If a person opts out with us or with you, you must stop contacting them and delete their record, including copies you exported.
• Use it to make or inform decisions about employment, credit, insurance, housing, or any other decision subject to the US Fair Credit Reporting Act. Kinobi is not a consumer reporting agency and Kinobi data is not a consumer report.
• Use it to harass, stalk, dox, discriminate against, or profile anyone on the basis of a protected characteristic.
• Send messages that violate applicable marketing law — including the CAN-SPAM Act, GDPR and the UK/EU ePrivacy rules, CASL, and equivalent local law. Where consent is required for outreach in your recipient’s jurisdiction, obtaining it is your responsibility.
• Scrape, bulk-export, or systematically download the Service beyond your plan’s documented limits, or circumvent rate limits.
• Attempt to re-identify, de-anonymise, or combine Kinobi data with other sources in a way that produces special-category data.

You are the controller of any outreach you conduct. You must maintain your own lawful basis for it, honour data-subject requests you receive, and keep your own suppression list. We may suspend an account immediately for a breach of this section, and we may notify affected individuals.

6. Your data

Anything you upload or submit stays yours. You grant us only the licence needed to operate the Service for you. Where we process personal data on your behalf, we do so as your processor under our Privacy Policy; a data processing agreement is available at ankit@kinobi.so. We do not use your uploaded data to enrich other customers’ results, and we do not sell it.

On termination you may export your data for 30 days, after which we delete it within a further 60 days, excluding backups on their normal rotation and anything we must retain by law.

7. Intellectual property

We own the Service, the graph, and everything in it apart from your data. You get a non-exclusive, non-transferable, revocable right to use it under these terms while your account is active. Underlying facts are not owned by anyone; our compilation, structure, and scoring are ours. If you send us feedback, we can use it without obligation to you.

8. Availability and support

We aim to keep the Service up and will give notice of planned maintenance where we can, but during early access we make no availability commitment. Support is by email at ankit@kinobi.so, best-effort, typically within two business days.

9. Warranties and disclaimers

The Service is provided “as is” and “as available”. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and any warranty as to the accuracy, completeness, or currency of data. We do not warrant that the Service will be uninterrupted or error-free.

Nothing in these terms excludes liability that cannot lawfully be excluded, and if you are a consumer under local law, your statutory rights are unaffected.

10. Limitation of liability

Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to these terms is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) US$100. These limits do not apply to your breach of section 5, either party’s fraud or wilful misconduct, or death or personal injury caused by negligence.

You will indemnify us against third-party claims arising from your use of Kinobi data in breach of section 5.

11. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate access with 30 days’ notice, or immediately for a breach of section 5, non-payment, or a legal requirement. Sections 6, 7, 9, 10, and 13 survive termination.

12. Changes to these terms

We may update these terms. For material changes we will give at least 30 days’ notice by email and on this page, and the new version applies from the effective date at the top. If you do not agree, stop using the Service before then; we will not apply material changes retroactively.

13. Governing law

These terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws rules. The state and federal courts located in San Francisco County, California have exclusive jurisdiction, and both parties consent to venue there. If any provision is held unenforceable, the rest stays in force.

14. Contact